Informations provisoires — les coordonnées de l'entreprise et les conditions commerciales restent à confirmer. Version du 24 October 2026.

Ordering & minimums

What is the minimum order?

50 pieces in total, mixed freely across the seven product families. There is no per-SKU minimum on stock items.

Can I order a single product family only?

Yes. A shop that only sells boards can order 50 boards.

Do you sell to consumers?

We sell wholesale through shops, restaurants and brands. Retail customers are directed to our stockists.

Can you dropship to my customers?

For agreed partners we ship single units from stock in your packaging. Ask for the dropship terms.

Pricing & payment

How do I get a price list?

Email us your company and VAT number and we send the catalogue with the current tiered price list.

When is payment due?

50% deposit to start production, 50% before dispatch. Net 14 or Net 30 is available on approved trade accounts.

Which currency and payment method?

EUR by bank transfer. We can invoice in GBP or CHF for established accounts.

Are prices valid for a year?

The price list is valid 30 days. Contract customers get 12-month fixed pricing with a quarterly forecast.

Products & care

Which timbers do you use?

Oak, walnut, olive, ash, beech and cherry — all from FSC-tracked European sources.

Is the finish food-safe?

Yes, a hardwax oil that cures to a food-contact-safe surface. A declaration of conformity ships with each batch.

Can the products go in the dishwasher?

No — hand wash, dry upright, oil every few months. We supply care cards in five languages.

Do you offer a repair service?

Yes, boards and bowls can be re-surfaced and re-oiled rather than replaced. Trade customers send them back on the next delivery.

Shipping & customs

How long does delivery take?

EU 3–6 days, UK and Switzerland 5–8, rest of world 7–14. Production lead times are quoted separately.

Who pays customs duties?

EU buyers pay nothing at the border. Outside the EU you are the importer of record unless we agree DDP.

Is freight included in the price?

No, but palletised EU freight is free on orders over €2,000.

What if goods arrive damaged?

Send photos within five working days and we replace or credit first, then claim from the carrier ourselves.

Custom & branding

Can you engrave our logo?

Yes, from 50 pieces on any stock item. Send vector artwork and we return a prototype in two weeks.

What is the private label minimum?

100 pieces per SKU when the goods carry your branding and packaging.

Can we develop a bespoke shape?

Yes. Tooling for standard modifications is included; fully new shapes run 6–10 weeks.

Is our artwork kept private?

Yes. Your logo and packaging are never shown publicly or reused for another client.

Still have a question?

Write to the trade team and we'll answer within one working day.

Ask us